There are at least five reasons why health organizations should consider implementing a CE process:
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- Citizens increasingly expect to be engaged in decisions that affect them.
- The work of governments and official agencies can be more responsive to community needs and reflective of community values when CE is part of the official decision-making process.
- Community engagement can uncover and support strengths in communities that can be added to the strength of government and official agencies in solving societal problems.
- Some jurisdictions (such as Ontario) have made community engagement a mandatory part of health planning in some circumstances.
- Many jurisdictions are in the process of transforming their health services into true systems that provide integrated and comprehensive services to the communities they serve. Engagement processes that result in greater cooperation and collaboration between health care organizations, and between providers and the public, are an essential support for this transformation.