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    • Why do CE?
    • Models & frameworks
    • Guiding principles
    • Legal requirements
    • Defining the CE goal
    • Identifying & framing the issue
    • Deciding which stakeholders to engage
    • Choosing the right techniques & tools
    • Building internal support
    • Customizing CE to fit your context
    • Addressing expectations & potential conflicts
    • Following-up with stakeholders
    • Inform
    • Consult
    • Involve
    • Collaborate
    • Empower
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